Jeff Hall was a college student when the restaurant where he worked was visited by a “mystery shopper,” a method used by market research organizations and companies themselves to measure quality and customer service. It made such an impression on Jeff that he founded his own market research company, Second to None, in Ann Arbor.
Today, he and his partner, Chad Losey, Director of Business Development, continue to be passionate about excellent service. So, it is doubly meaningful that Chad and Jeff support UMRC with their gifts and volunteering – Chad as a member of the UMRC Foundation Board, and Chad and Jeff as sponsors and 2019 co-hosts of the Foundation’s 10th annual Garden Party fundraising event.
“One of our first connections to UMRC was the Garden Party,” shares Chad. “It is such a huge opportunity to spread the word of the mission of UMRC and the UMRC Foundation. We are excited that this year’s event will help create the Kresge Courtyard and Wellness Walk at Chelsea Retirement Community. It will provide a very family-friendly atmosphere where residents, grandkids, and community members can make memories.”
As Chelsea residents, Chad and Jeff feel it is important to give back. “We want to support this great entity in Chelsea and want to have a nice place for our parents and ourselves someday. By supporting UMRC, we are strengthening the vitality of Chelsea, and we feel we have a responsibility to do so.”
“UMRC can support you in every stage of life, with wonderful care and beautiful amenities and grounds,” says Jeff. “It is truly shifting the perception of what retirement living can be.”